Legal & Policies

Return Policy

We accept returns within 30 days if the product is completely unused and in its original packaging. Please contact our support team to initiate a return.

Warranty

We provide a full 1-year warranty covering any manufacturing defects. If your product experiences a mechanical or electrical failure due to factory damage during this period, we will replace or repair it at no cost.

Shipping Policy

We process and ship all orders within 1-2 business days. Delivery times and shipping costs vary depending on your location. Once your order has shipped, you will receive a confirmation email with a tracking number.

Privacy Policy

We highly value your privacy. We only collect essential information required to process your order and improve your shopping experience. Your personal data is never sold or shared with third parties without your explicit consent.

Terms of Service

By accessing or using the Amchich website, you agree to comply with our terms. Our products are designed specifically for pet care purposes. We strive to provide the highest quality service but reserve the right to refuse service to anyone for any reason at any time.

Contact Information

Email
contact@amchich.com
Netherlands Office
Blaak 40, TA Rotterdam 3011
Netherlands 🇳🇱
Tunisia Office
Technopark Gazella, Ariana 2083
Tunisie 🇹🇳